Refund & Cancellation Policy
Last Updated: 12 September 2026This Policy applies to paid Premium Opportunity Vault subscriptions and other eligible digital purchases made directly from Gravitas Edge Consulting unless separate written terms apply.
1.Digital Subscription Access
A Premium Opportunity Vault subscription provides digital access to curated employment opportunities and associated application/contact information for the purchased Vault and subscription period.
Access may be activated shortly after successful payment.
2.General Refund Position After Activation
Once the purchased digital subscription has been activated and access to the relevant Vault has been provided, subscription fees are generally non-refundable.
This reflects the immediate availability of digital subscription content. Nothing in this Policy excludes or limits a refund, cancellation right or other consumer remedy that cannot legally be excluded.
3.Cases We Will Review
We will review the following types of cases:
- Duplicate payment for the same intended purchase.
- Incorrect or unauthorised charge attributable to our payment flow, subject to verification.
- Technical payment failure resulting in an incorrect charge.
- Successful payment but failure by Gravitas Edge to provide the purchased access within a reasonable period after being notified.
- Material discrepancy between the service purchased and the service delivered.
- A refund or remedy required under applicable law.
4.Wrong Vault / Accidental Selection
If you purchase the wrong Vault or subscription duration, contact us promptly and before materially using the purchased access where possible.
We may, at our discretion, transfer or adjust access where technically and commercially feasible. This does not create an automatic right to refund or transfer, and mandatory legal rights remain unaffected.
5.Promotional Pricing
A later promotional offer, price reduction or different plan does not ordinarily entitle an existing subscriber to a retrospective refund of the difference.
6.Cancellation and Expiry
Cancelling a non-renewing subscription is not necessary; access expires at the end of the purchased period.
Where auto-renewal is offered, cancelling auto-renewal stops future eligible renewal charges but ordinarily does not refund the current paid period. Access generally continues until the end of that period, subject to applicable law.
7.Refund Processing
Approved refunds will ordinarily be returned through the original payment method where feasible. Processing time may depend on the payment provider, bank or card network.
We may request transaction information reasonably necessary to verify the payment.
8.Chargebacks and Payment Disputes
If you believe a charge is incorrect, please contact us first so that we can investigate. Fraudulent or abusive chargebacks may result in suspension of access and reversal of related referral rewards, subject to applicable law.
9.How to Request Review
Email: gravitasedgeconsultant@gmail.com
Please provide your account email, transaction/reference details, Vault purchased, payment date and reason for the request.
10.Changes and Contact
We may update this Policy from time to time. The current version will be published with a revised date.
Business Address: [INSERT FINAL BUSINESS ADDRESS]
